VCM Product Ideas

No Record of On Demand Patient Abandonment

When a patient comes in through on demand. If they leave the waiting room before being seen, there is no record of who they were or that they requested a visit. The only way to see who the patient was is if you are charging for the on demand visits and you have to check your payment processor. There should be a way within our system to capture the patients that may be in the waiting room but for whatever reason leave in the event they need care.  


Client requested MyDoctor

  • Guest
  • Mar 22 2018
  • Planned
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  • Guest commented
    18 Sep 17:50

    I am experiencing the same issue now.  Did you ever get this resolved?